At BridalMuse Store, we understand that your wedding attire journey shouldn’t end at checkout. That’s why we’ve crafted a delivery experience as thoughtful as our convertible dresses and coordinated collections – ensuring your carefully selected pieces arrive with the same care we put into designing them.
Your Delivery Options
Express Shipping (10-15 Business Days)
Perfect for bridal parties with timelines to meet, our premium shipping option uses trusted carriers DHL or FedEx to deliver your order within 10-15 business days after processing. This option includes:
- Order processing within 1-2 business days
- Package tracking from warehouse to doorstep
- Flat rate of $12.95 regardless of order size
- Priority handling through customs
Complimentary Standard Shipping (15-25 Business Days)
For orders over $50, we’re delighted to offer free shipping via EMS. While slightly more leisurely in pace (perfect for early planners!), this option still includes:
- The same careful 1-2 day order processing
- Basic tracking information
- Our signature eco-friendly packaging
- No hidden fees – truly free
Our Global Delivery Promise
From our Philadelphia design studio to your celebration worldwide (excluding some remote areas in Asia), we’ve partnered with regional fit experts to ensure:
- Customs-Friendly Documentation: All duties and taxes calculated at checkout for transparent pricing
- Seasoned Wedding Specialists: Our shipping partners understand the importance of wedding attire deadlines
- Responsive Support: Email [email protected] for any delivery concerns
After Your Package Arrives
We want you to love every piece as much as we loved creating them. That’s why we offer:
- 15-Day Return Window: From delivery date for unworn items with tags
- Color Match Guarantee: If any item doesn’t coordinate perfectly with your selected palette
- Fit Specialists: Available via email to advise on sizing before you order
Note: Delivery estimates begin after 1-2 day processing period. Some remote locations may experience slight delays. Please check our FAQ for country-specific details.
